Question 1

Do you have a startup program?

Accepted Answer

Yes we do! We offer a 50% discount on your first year for any early stage startup. Just contact us to enroll.

Question 2

Is SimpleBackups secure?

Accepted Answer

Absolutely! We take security very seriously due to the nature of what we do and encrypt all your sensitive information using industry-tested standards.

We even inform you about which fields are encrypted in our database when you create a server, a backup or a storage.

These encrypted fields are only decrypted when you login to your account or on-the-fly at runtime when SimpleBackups makes a backup for you.

Question 3

Why should I use SimpleBackups when my web host has a backup solution?

Accepted Answer

The quality of web host backup solutions varies, and always inflexible in terms of storage and schedule. Plus, it’s never a good idea to put all your eggs in one basket.

When you back up your MySQL databases for example with SimpleBackups, you can easily reach them, store them where you want, keep them protected, and schedule automated backups.

You don’t have to do create complex integrations, manual scripts, or check that your databases is being backed up. We’ll do the work and keep you notified, so you can focus on your work!

Question 4

Why should I back up my website, database, or server?

Accepted Answer

Data loss is inescapable. Protect your critical business files and data by taking regular backups to protect them against fire, natural disaster, or accidental deletion, which happens from time to time with no warnings.

Question 5

What operating systems & databases are supported?

Accepted Answer

SimpleBackups supports Linux servers, MySQL, PostgreSQL, MongoDB databases. It supports every Linux distribution including: Amazon Linux, CentOS, Debian, Fedora, openSUSE, Red Hat, Ubuntu, etc...

Question 6

How are my backups protected?

Accepted Answer

Your backups are dumped on your own server, then securely transmitted from your server to your own cloud storage.

The dumps are not stored on any third-party or even our servers during the backup process or transmission, so you’re 100% safe.

Question 7

What is your refund policy?

Accepted Answer

Monthly or yearly subscriptions, if you are unhappy with your subscription for any reason, email us at support@simplebackups.io or use the in-app chat within 30 days and we'll refund you in full. You are never stuck.

Question 8

Have any, any other question(s)?

Accepted Answer

Just hit the chat icon at bottom right, and we will answer you pretty quickly.

Preserve & protect your SaaS & business data backups, start for FREE.

From single projects to fully integrated solutions
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What our users say about us

Frequently Asked Questions

Do you have a startup program?

Is SimpleBackups secure?

Why should I use SimpleBackups when my web host has a backup solution?

Why should I back up my website, database, or server?

What operating systems & databases are supported?

How are my backups protected?

What is your refund policy?

Have any, any other question(s)?

Preserve & protect your SaaS & business data backups, start for FREE.

From single projects to fully integrated solutionsPlan comparison

What our users say about us

Frequently Asked Questions

Do you have a startup program?

Is SimpleBackups secure?

Why should I use SimpleBackups when my web host has a backup solution?

Why should I back up my website, database, or server?

What operating systems & databases are supported?

How are my backups protected?

What is your refund policy?

Have any, any other question(s)?

From single projects to fully integrated solutions
Plan comparison