Can I try SimpleBackups for free?
Certainly! There is no credit card required and you get access to our great features.
How long does it take to schedule a backup?
Assuming you have your server and database credentials available, we have seen it take less than
2 minutes and 14 seconds to install SimpleBackups and run the first backup!
Hey! Think you can beat this time record? Let us know and we will give you a discount coupon :)
What happens if my subscription expires?
You will be downgraded to the free plan and will be able to use the app as long as you do not exceed the limits of the free plan.
What happens if I go over my plan limit?
If you exceed your plan limit you will have the option to either upgrade to a higher plan or free up some resources to stay on your current plan or even downgrade to the free one.
You will be able to view your plan usage from the settings page when you are logged in.
You can upgrade or downgrade to another plan at any time in your account settings. Upgrades are immediate, while downgrades take effect at the end of the current billing cycle.
Please contact us to find out more about higher plans and customized Enterprise options.
Absolutely! We take security very seriously due to the nature of what we do and encrypt all your sensitive information using industry-tested standards.
We even inform you about which fields are encrypted in our database when you create a server, a backup or a storage.
These encrypted fields are only decrypted when you login to your account or on-the-fly at runtime when SimpleBackups takes a backup for you.
What is meant by SimpleStorage or Free Storage?
Our free storage, also called "SimpleStorage", is a dedicated free AWS S3 storage for your account. You can choose to store your backups on
that storage free of charge and without having to provide your own storage.
